Privacy & Security

Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this policy easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. In this policy, “Personal Information” is defined as data and facts about you that is collected by CharleysBicyclelab.com, but does not include your IP address.

The Information We Collect

This policy applies to all information collected or submitted on the Charley’s Bicycle Laboratory website. On some pages, you can order products, make requests, submit product reviews, and register to receive materials or communications from us. The types of Personal Information collected at these pages are:

Name
Address
Email address
Phone number
Credit/Debit card information

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

The Way We Use Information

Charley’s Bicycle Laboratory does not sell, rent, or provide your “Personal Information” to third parties. Personal Information is generally kept for Charley’s Bicycle Laboratory business, which is primarily used to assist you in your current or future purchases or in analyzing sales trends.

We use your Personal Information you provide about yourself when placing an order primarily to complete that order. Personal Information from the order form is used to send orders, information about our company, and promotional material to our customers. Personal Information is also used to get in touch with the customer when necessary. Users may opt-out of receiving future mailings by following the directions in those mailings.

External Links

This site contains links to other sites. This Privacy Policy applies to the Charley’s Bicycle Laboratory website only. We do not exercise control over the privacy practices or content of any of the external links. These external links may place their own cookies or other files on your computer, collect data, or solicit personal information from you.

Your Rights And Obligations With Respect To Content And Material Submitted By You

Any comments, reviews, posts, feedback, questions, answers, notes, messages, images, video, audio, materials, ideas, suggestions, or other communications you submit on Charley’s Bicycle Laboratory are not private or proprietary. By submitting User Content on or through CharleysBicyclelab.com, you grant Charley’s Bicycle Laboratory an irrevocable, royalty-free, worldwide, perpetual right and license to use, copy, modify, display, archive, store, distribute, reproduce and create derivative works based upon such User Content, in any form, media, software, or technology of any kind now existing or developed in the future. By submitting such User Content on or through Charley’s Bicycle Laboratory, you are confirming that (a) you are the sole author of the User Content and the User Content originated with you and was not copied in whole or in part from any other work; (b) you have obtained all necessary permissions associated with the User Content, including without limitation permissions relating to copyrights, trademarks, rights of publicity, and/or rights of privacy; (c) the User Content does not contain hate speech or profanity and is not libelous, obscene, or otherwise in violation of this Agreement, and (d) that you are not a minor and have the legal right and capacity to enter into and comply with these Terms. By submitting any such User Content on or through Charley’s Bicycle Laboratory, you grant Charley’s Bicycle Laboratory  permission to use your name, alias, and any other information (as provided by you) to attribute such User Content to you.  We are not responsible for the similarity of any of our Content or programming in any media to User Content submitted by you. Any and all rights granted in this section are granted without the need for any compensation to you in any form. User Content does not reflect the views of Charley’s Bicycle Laboratory, and Charley’s Bicycle Laboratory does not represent or guarantee the truthfulness, accuracy, completeness, timeliness, or reliability of any User Content, nor endorses or support any opinions expressed in any User Content. In no event shall Charley’s Bicycle Laboratory have or be construed to have any responsibility or liability for or in connection with any User Content. If we determine, in our sole discretion, you or any User Content you submit violates this Agreement, we reserve the right, at any time, without notice and without limiting any and all other rights we may have under this Agreement, to (a) refuse to allow you to submit further User Content, (b) remove and delete your User Content, (c) revoke your registration and right to use the User Content Submission Features and (d) use any technological, legal, operational, or other means available to enforce the terms of this Agreement, including, without limitation, blocking specific IP addresses or deactivating your registration, access using your e-mail address, your user name, and password.

Charley’s Bicycle Laboratory DOES NOT ENDORSE THE USER CONTENT, IS NOT RESPONSIBLE FOR THE USER CONTENT, AND SPECIFICALLY DISCLAIMS ANY RESPONSIBILITY OR LIABILITY TO ANY PERSON OR ENTITY (INCLUDING, WITHOUT LIMITATION, PERSONS WHO MAY USE OR RELY ON SUCH USER CONTENT) FOR ANY LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE, OR OTHERWISE), INJURY, CLAIM, LIABILITY, OR OTHER CAUSE OF ANY KIND OR CHARACTER BASED UPON OR RESULTING FROM ANY USER CONTENT PROVIDED THROUGH THIS WEBSITE.

Our Commitment To Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we do not collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.